Skip to content

AI Agents for SMBs

The hardest working agent in your biz

Marshal is a highly specialized AI agent trained to execute a defined set of tasks inside your business – from lead chasing, to reconciling deposits, to triaging support tickets. You set the rules and approve what matters. We handle the ops, the upgrades, and the 2 a.m. alerts. Work gets done and outcomes get delivered.

TRUSTED BY AI-FORWARD ORGANIZATIONS

Lake
Espresso AI
FitDEGREE
CourseCareers
Customer Science Group
SMB Compass
Reinstein Law Firm
Darien Group
BRAVEBRAND
Alarm New England
Better Scalp
Inbound Medic
Wunderbar
Dechen Defense

/ The Clock Already Started

If your team is still human-only, you're running on borrowed time.

This isn't a forecast. Somewhere in your market, a competitor has already started to offload work to agents. Their follow-ups go out in minutes, their pipeline moves at midnight, and their operating costs are plummeting. You can't out-work that by asking your team to try harder. The risk isn't adoption. The risk is being too late.

Meet your first autonomous A-Player

Marshal grounds every task in the information and rules of your company. He retrieves relevant context, respects access permissions, identifies the right tools, and adapts as new information appears.

Generic AI tends to be confidently wrong.

A chat window doesn't know your planned pricing adjustment, your latest customer note, or who that hot lead is supposed to go to. So it guesses: convincingly, and often wrong. In a demo that's charming. Pointed at your customers, it's a problem you have to clean up.

Agentic AI is grounded in your reality.

Marshal works from your real data and your rules. It retrieves the right context before it acts, so the answer matches how your business actually runs.

Context

Docs, threads, prior decisions, working knowledge. Before he acts, Marshal pulls the specific records and history the task actually needs — your current pricing, the latest note on that account, who the lead belongs to. That's the difference between an answer that fits your business and one that only sounds right.

Rules

How your business actually operates and decides. The discount you'd approve, the threshold that needs a sign-off, the way you handle the awkward edge case. Marshal works inside that logic from the first run.

Permissions

Who can see what. Respected at every step. Marshal operates inside the same access area your team does and won't act beyond the scope you've granted. The autonomy stops exactly where your rules say it does.

Tools

The right system for the task, identified per call. For each step, Marshal works out where the job belongs (the CRM, the billing system, etc.). You're not hard-wiring a brittle n8n chain between apps; Marshal routes the work the same way a capable employee would.

Adaptation

When your pricing shifts, a policy changes, or a new record lands, Marshal works from the new reality on its next run. No rebuild or re-config necessary.

Built for performance. Designed for flexibility.

  • Retrieves context
  • Respects access
  • Selects tools
  • Adapts live

ChatGPT delivers answers.Marshal delivers work.

A clever answer is where most AI stops. You're still on the hook to solve the problem. Marshal closes that gap: he understands the business goal, plans the steps, uses your tools, takes action, and learns from what happened. Then he does it again tomorrow without being asked. You own business strategy. Everything beneath it – the context, the deliverables, the follow-through – is Marshal's.

01/LEAD_CAPTURELead Capture
02/REVENUE_GENRevenue Generation
03/OPS_THROUGHPUTOperational Throughput
01 / LEAD_CAPTURESPEED_TO_LEAD

Speed-to-Lead

Ensures inbound inquiries receive immediate, structured first-touch response.

TYPICAL_FUNCTIONS5 / 5 ACTIVE
  • 01Instant acknowledgmentOK
  • 02Lead source taggingOK
  • 03Priority scoringOK
  • 04Internal owner alertsOK
  • 05First-response draftingOK
01
Lead Capture System
3 workflows15 functions
02
Revenue Generation System
3 workflows15 functions
03
Operational Throughput System
3 workflows15 functions
01/LEAD_CAPTURE

Lead Capture System

Inbound inquiry → scheduled conversation.

  1. 01.1
    Speed-to-Lead
    Ensures inbound inquiries receive immediate, structured first-touch response.
  2. 01.2
    Qualification & Routing
    Evaluates inbound leads and sends them to the right next step.
  3. 01.3
    Booking & Follow-Up
    Moves qualified leads toward scheduled conversations. Nothing slips.
02/REVENUE_GEN

Revenue Generation System

Target the right accounts → reach them ready to talk.

  1. 02.1
    Prospect Identification
    Builds targeted prospect lists from fit criteria: industry, geography, size, title, ICP signals.
  2. 02.2
    Account & Personalization
    Gathers context on accounts and contacts so outbound becomes sharper and easier to execute.
  3. 02.3
    Outbound Execution Support
    Supports outreach at scale. AI drafts, logs, and preps. You focus on conversations.
03/OPS_THROUGHPUT

Operational Throughput System

Keep the business running without the admin tax.

  1. 03.1
    Client Intake & Onboarding
    Standardizes what happens after a client, customer, or project is closed.
  2. 03.2
    Data Sync & Admin Relay
    Moves information between tools and reduces repetitive internal updates.
  3. 03.3
    Reporting & Decision Support
    Assembles recurring summaries and reports from business tools and data sources.

/ You can hand off just about anything

Some things are best left to the machines.

Work that is mechanical, repetitive, process-oriented, multi-step, manual, or data-heavy is perfect for Marshal. Anything with a clear start/finish and a defined outcome can easily be handed off.

/ There's a better way to run AI Ops

Build vs. Babysit

You don't host your own website or build your own payroll engine – you leverage third-party tech and services that help you deliver the outcome. Marshal takes this one step further. As a managed provider, we're the accountable party. We deliver the outcome. We call it Managed AI Ops, and it's way better than the alternatives.

Building and/or babysitting eats too much time.

When you build an agent, you're signing up for testing, orchestration, guardrails, and maintenance. When you buy, you're also buying a second job that will consume the better part of each day checking the agent's work. Marshal is the third way: we design it, test it, deploy it, run it, fix it, and tune it as your business evolves. The work of operating and upkeep is ours. You get the outcome.

Let Marshal drive. You hold the keys.

"We run it" and "you stay in control" are not in tension. Marshal does the work; you hold the approvals and the rules. Anything that you consider sensitive pauses for your sign-off. Every action lands in an audit trail. Access is entirely up to you.

/ START NARROW. ROI COMPOUNDS.

Begin with one workflow that's costing you money or time.

Don't automate everything at once – that's how AI projects die in committee. Start with a single problematic workflow. Get it fixed. Verify Marshal is a fit. Then, step on the gas.

[ start here ]01 / 03

Select work to automate

Together, we'll find the places where your team repeats the same steps and select a workflow where an agent can deliver an immediate business impact.

  • Manual work identified
  • Business value assessed
  • Tools and access mapped
  • Approval points defined
  • Agent config determined
Get started for free
[ build, test, & deploy ]02 / 03

Deploy Marshal for free

Marshal gets configured, deployed, and connected to the systems it needs. You see real runs, review outputs, and assess reliability in real-time.

  • Custom config for $0
  • Deployed in your environment
  • Real workflow runs
  • Approvals routed to humans
  • 45-day pilot
Explore Marshal agents
[ Managed AI Ops ]03 / 03

Keep your agent running

If your agent is a fit, simply keep Marshal running. We monitor runs, tune the system, fix any drift, and make continuous upgrades so your team never has to.

  • Managed production runs
  • Audit trails on every action
  • Time-on-task reductions
  • Human hours saved
  • Ongoing tuning and support
Explore plans and pricing

Start building a businessthat runs itself

Join hundreds of small businesses learning to operate at machine speed with agents on the job.